Under each message in your dashboard you'll see short tags in plain words. They say what Pengon noticed about it, and a message can have several. Hover a tag to see its short code, shown here in brackets.
The AI's verdict
- Looks real The AI read it as a genuine enquiry. (ai:legit)
- Not sure The AI wasn't sure, so its score and the other checks decided together. (ai:unsure)
- Cold sales pitch, Selling a service, Lead seller Sales pitches and outreach with no real connection to your business. (ai:cold_outreach, ai:service_pitch, ai:lead_broker)
- Pitch dressed up as an enquiry, Made-up details Pitches dressed up as real enquiries, often with made-up details. (ai:warm_lead_spam, ai:fake_specificity)
- Scam Scams. (ai:crypto_scam)
- Spam Spam that doesn't fit one of the types above. (ai:spam)
Signs of a bot
- Bot: filled the hidden field A hidden field that only bots fill in was filled in. (honeypot_filled)
- Throwaway email address A temporary address made to be thrown away. (disposable_email)
- Machine-made email address, Random email address, Marketing email address An address that looks machine-made or promotional. (email_pattern_bot, email_pattern_random, email_pattern_promotional)
- Email address doesn't work Not a working email address. (invalid_email)
- Link in the name field A web link where the name should be. (url_in_name)
The message itself
- Spam words Words that are common in spam, listed after the colon. (keywords:…)
- Mostly capital letters Written mostly in capitals. (excessive_caps)
- Mostly non-Latin letters Real messages in other languages can get this too, so check those. (high_non_latin_ratio)
- Very short, Empty, Unreadable Empty, very short or unreadable. (too_short, no_content, garbage_message)
Other tags
- Your own test A short test from your own account email. Pengon lets it through so you can test your form. (owner_test)
- copy sent The visitor was emailed a copy of their message.
- AI checks used up today Your site used up its daily AI checks, so this message got the other checks only. (ai:quota_exhausted)
- AI didn't answer in time, AI didn't answer The AI didn't answer in time, so this message got the other checks only. (ai_timeout, ai_error)
- AI paused for this site The AI is paused for your site after unusual traffic. The other checks still run. (ai:skipped_cheap_only)
- Too many messages at once, Too many messages from one sender, Sender blocked for flooding A burst of messages arrived, so these got the other checks only. (rate_limited, rate_limited_ip, ip_blocked)
If Pengon got one wrong, open the message and click Recover (not spam) or Report spam. See What happens when Pengon blocks a message.